Eri Rey Product Line Store Policy

Welcome to our Eri Rey collection! We are proud to offer a range of premium products, designed with quality and craftsmanship in mind. Below are the terms and conditions that apply to products from the Eri Rey product line:

1. Product Quality Guarantee

• All Eri Rey products are manufactured using high-quality materials to ensure customer satisfaction. Should any item arrive damaged or defective, we will assist in resolving the issue as per our No-Return Policy.

2. Product Information

• Every product from the Eri Rey line comes with detailed information on materials, dimensions, and care instructions. We recommend reviewing all details before making your purchase to ensure the item meets your needs.

3. Pricing

• Prices for Eri Rey products are listed on our website and may be subject to change. Taxes, shipping, and handling costs are calculated at checkout.

No-Return Policy

1. No Returns or Exchanges

• All sales are final. We do not accept returns or exchanges for any items purchased from the Eri Rey product line. Please review product details carefully before placing your order.

2. Damaged or Defective Products

• If your Eri Rey product arrives damaged or defective, please contact our customer service team within 5 business days of receiving the product. We will offer a replacement or repair at no extra cost, depending on the situation.

3. Order Cancellation

• Orders may only be canceled within 24 hours of placing them. After 24 hours, orders are processed and cannot be canceled or modified.

4. Refunds

• Due to our no-return policy, refunds are not offered unless the product is defective or damaged in transit. In such cases, we will issue a refund or a replacement after our investigation.

5. Shipping Costs

• Shipping costs are non-refundable. If your item is deemed defective or damaged, shipping fees for return or exchange will be covered by us.

6. Allergic Reactions

• We are not responsible for any allergic reactions that may occur due to the use of any Eri Rey product. Please review product ingredients, materials, and care instructions carefully before making a purchase. If you have known allergies or sensitivities, we recommend conducting a patch test or consulting with a medical professional before using any of our products.